About

Results-driven and passionate about optimizing server performance, I am dedicated to utilizing my expertise in cybersecurity, networking, and server administration to contribute to the success of businesses. Armed with a Master's degree in Cybersecurity and a wealth of hands-on experience, I thrive in challenging environments and possess a relentless drive for continuous learning. With a strong aptitude for problem-solving and a deep passion for staying at the forefront of technological advancements, I am poised to deliver impactful solutions that drive operational excellence.

Experience

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    Data Protection OfficerTiegerman

     —    3 months

    Education specializing in supporting children with special needs

    • Achieved annual savings of $60,000 by optimizing Microsoft 365 enterprise licenses.
    • Established secure Single Sign-On (SSO) with Entra ID for streamlined access to backend IT infrastructure via SAML integration.
    • Engineered a robust enterprise Wi-Fi network fortified with RADIUS authentication, isolating staff personal devices onto a separate network for enhanced security measures.
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    Information Technology Help DeskTiegerman

     —    6 months

    Education specializing in supporting children with special needs

    • Addressed and resolved technical issues efficiently, freeing up the ticketing system for more complex inquiries and collaberating with the team.
    • Created visual guides for employees, significantly reducing training time and earning high satisfaction from the COO.
    • Bolster system security for enhanced protection; Provided quick response to cyber intrusion by fortifying 80% of workstations within the first 24 hours. While suggesting and implementing new security standards.
    • Led the initiative to create tailored images for new PCs, enhancing deployment efficiency and ensuring consistent system configurations.
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    Client Services Support TechnicianNYIT

     —    4 years

    Higher education specializing in technology

    • Developed and implemented a comprehensive computer repair process that streamlined troubleshooting and repair procedures, resulting in a 70% decrease in repair turnaround time and increased customer satisfaction.
    • Managed the inventory of dozens of devices by organizing them through Active Directory, ensuring seamless business operations.
    • Demonstrated expertise in identifying and installing custom hardware and software solutions to meet the unique needs of clients, resulting in a more effective and productive work environment.
    • Analyzed and optimized computer installation processes, implementing asynchronous management techniques and reducing installation time tenfold, resulting in significant time and cost savings for the university.
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    Game Tester InternLabrodex

     —    2 years

    Virtual reality technology development

    • Conducted extensive quality control tests on prototype software, ensuring that it met company standards and user requirements.
    • Collaborated with cross-functional teams to identify and document software bugs and issues, resulting in the submission of dozens of detailed Jira tickets daily to be serviced by engineers.
    • Utilized excellent analytical and problem-solving skills to propose practical and innovative changes to optimize user experience operating in a virtual environment, leading to a significant improvement in the usability and functionality of the software.
    • Acted as a key player in the software development process, providing valuable feedback to the engineering team and driving the product's continuous improvement.
    • Demonstrated a strong attention to detail in identifying and reporting software defects and anomalies, resulting in the successful resolution of critical issues and the enhancement of overall software quality.

Certifications

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    Comptia

     —    3 years

Education

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    Cyber SecurityMasters

     —    8 months

    New York Institute of Technology

    • [INCS-810] Topics in Computer Security
    • [INCS-745] IDS & Hacker Exploits
    • [INCS-620] Operating System Security
    • [INCS-615] Adv. Network & Internet Security
    • [INCS-741] Cryptography
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    Information TechnologyBachelor

     —    4 years

    New York Institute of Technology

    • [INCS-357] Cisco Academy Level 1
    • [CSCI-345] Computer Networks
    • [ITEC-320] Web Multimedia Development 1
    • [ITEC-305] Internet Programing 1
    • [ITEC-290] Database Systems

Skills

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    Networking Competent

    • OSI Model
    • PFSense
    • DNS
    • DHCP
    • Subnet
    • Port Forwarding
    • Proxies
    • VPN
    • Load Balancing
    • SSL
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    Cryptography Novice

    • Symmetric and Asymmetric Encryption
    • Hashing
    • Blockchain
    • Proof of Work
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    Computer Security Advanced Beginner

    • Biometrics
    • Two Factor Authentication
    • Risk Assessment
    • Cancelable Biometrics
    • Fuzzy Commitments
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    Malware Apprehension Advanced Beginner

    • SQL Injection
    • DNS Spoofing
    • Buffer Overflow
    • Ddos
    • Reverse Shell
    • Hash Cracking
    • Sandboxing
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    Microsoft Administration Competent

    • Azure
    • Office 365
    • Outlook
    • Exchange
    • Onedrive & Sharepoint
    • Network Drives
    • Logon Scripts
    • Active Directory
    • Group Policy
    • Domain Controller
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    Server Administration Advanced Beginner

    • Linux
    • Shell
    • SSH
    • Proxmox Virtualization
    • WSL
    • Docker
    • Git
    • PowerShell
    • Command Prompt
    • Bat Scripting
    • Network Folder Drives
    • Hardlinks
    • Softlinks
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    Desktop Support Proficient

    • Ticketing Systems
    • Remote Desktop
    • Unattended Installation Scripts
    • Event Viewer
    • Problem Solving
    • Root Cause Analysis
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    Computer Hardware Proficient

    • Benchmarking
    • Computer and Server Maintenance
    • RAID
    • Video Capture Card
    • Macros
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    Full Stack Development Advanced Beginner

    • HTML
    • CSS
    • Javascript
    • Node.js
    • NPM
    • PNPM
    • Astro
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    AV Encoder Proficient

    • FFmpeg
    • Bitrate
    • H.264
    • H.265
    • AV1
    • OPUS
    • SRT

Awards

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    Cybersecurity Graduate Achievement AwardNYIT

    Awarded on: 

    Recognizes exceptional cybersecurity achievements by graduate students.

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    3x Dean's ListNYIT

    Awarded on: 

    NY Tech student on Dean's List with 3.5+ GPA and 12+ completed credits, no incomplete grades.

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    3x Presidential Honor ListNYIT

    Awarded on: 

    NY Tech student on Presidential Honor List with 3.7+ GPA and 12+ completed credits, no incomplete grades.

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    3x Honor RollPOBJFKHS

    Awarded on: 

    Carried A's all across the board.

Projects

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    Discord Bot

    Utilized Discord's API to create a bot that can play music, games, and provide useful information.

    • Provided users with a list of commands
    • Provided reverse image search capabilities for a tv series
    • Provided users a command to request tv series to watch
    • Gave price alerts when a product is on sale or restocked
    • Implemented an addictive game of tag
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    PFSense

    A free, open-source firewall and router software based on FreeBSD that provides network security, routing, and advanced features such as VPN, traffic shaping, and captive portal.

    • Filtered traffic with custom firewall rules
    • Created VPNs for remote access
    • Optimized network performance with traffic shaping
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    Proxmox Virtualization

    A open source virtualization platform that allows for the creation of virtual machines and containers for homelab environment.

    • Created and manage virtual machines and containers
    • Created backups of virtual machines and containers
    • Created clusters and manage storage pools

Interests

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    Cyber News

    • Cyber Threats
    • Computer Hardware
    • Video Codecs
    • Artificial Intelligence
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    Gaming

    • FPS
    • Party
    • Rhythm

Languages

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    EnglishFull Professional Proficiency

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    CantoneseLimited Working Proficiency